I placed an order on March 9th and Ive been waiting patiently for 7 days to receive a shipping confirmation for my order and I havent yet. OP27 +$2.00. Just enter this number into the tracker, above. * One or more of these files was not uploaded due to an invalid file type. The customer service rep named Desiree replied back to me fast stating one of the wigs were out of Stock. The store will not work correctly in the case when cookies are disabled. Leave this blank if you'd like to publish your review anonymously. Kendra PerryI do apologize for the concern. Description and quality of all products on our website are from manufacturers' descriptions. Life isn't perfect, but your hair can be. She answered my questions in a timely matter. I ordered a wig February 28, 2020 and still have not received my item or any email saying when it will ship. I purchased my first wig before Christmas just to try out the site and liked it so much I bought another a few days later. Ebonyline.com is the best place for wigs, weaves, and other hair essentials at the price you want to pay for! View the, Yes. I chatted with Dae. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Well guide you through the process. We need your email address to verify that your review is genuine. Items Ordered Honestly if I could give 0 stars I would! Depending on what kind of service the sender has selected youll either be able to divert to a safe place or neighbour or neighbour only. On 11/25/2022 I had ordered a wig from Ebonyline.com for $39.68. Stylish Diva,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Thank you. They've also made it very clear that they do no adhere to the BBB.Any assistance you can give me in this matter would be greatly appreciated. Check the. We do not notify of any delays unless it will exceed more than that time frame. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. If you cannot find the answers to your questions below, please email us at ask@ebonyline.com. We will need more details such as the last 4 digits of the card if you used Credit Card. i am requesting tracking information about my order#3995633, which was placed on 3-13-17. why is this order taking so long to ship? Customer Reviews are not used in the calculation of BBB Rating. Once again we do apologize for any misunderstanding. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Great selection and excellent customer service. We don't actually charge your account until we ship out the order. EbonyOnline has a consumer rating of 4.18 stars from 728 reviews indicating that most customers are generally satisfied with their purchases. notified of that by ******* therefore BBB will close this as of today. Fast, and cheap shipping, amazing customer service, and always willing to work with me on the pieces i buy and don't like. This company responds to reviews on average within 28 days. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. Outre Perfect Hairline HD Lace Front Wig - AURABEL. Thank you for taking the time to share your positive feedback! You can also check and trace the current status of courier location and delivery date or any delay info by calling the customer service center. When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. Thanks Hector and Ebonyline! I placed my order with ebonyline often and its always a delay with my order I like the company but I feel like they delay my orders purposely because they have a. I sent them an email and have yet to hear back from them. $106.99. Would you like to add a photos or videos? The selection of cute wigs is wonderful! Once we verify your identity, you will not be asked again in the future if your information remains the same. Copyright 2000-present Ebonyline.com. I placed an order on February 27th and still havent received my item. There is no compensation or shipping upgrades for delayed orders. Chrissy Monaee,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. Enter this number in the box to get an update on your tracked postage. Shampoo 77 items. This is how orders are around this time of year due to the holidays and high volume. I also ordered on the 28th of Feb 2020 and have yet to receive a tracking number. my order seems not be processing due to this. We recommend you contact customer service immediately. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. I placed an order for 7 wigs on 12/25/2022 from the site. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Follow these tips & tricks to ensure that your wig stays fresh and looks bomb. Once again we do apologize for any misunderstanding. JavaScript seems to be disabled in your browser. Lesson learned, never again, even if i do save a few bucks. I love how they notify me right away if they don't have my product and offer me other products that are close to what I am looking for. Means everything to us to see our customers satisfied. Find answers to popular questions about our company and products. As a matter of policy, BBB does not endorse any product, service or business. I GUESS I WILL JUST HAVE MY PURCHASE DISPUTED AT THIS POINT. For the most part, they usually have it. Gently squeeze the hair to remove water. By selecting "Track My Vehicle . I was later informed by email that one the items was not available and I had 3 days to chose an alternative product and inform them. Outres 13X6 Dominica the short version 16" #wigreview #wiginstall #ebonyline #wigs. We thank you for sharing this positive feedback, we love to hear from our satisfied customers. Backed by the National Science Foundation, I would like to thank Michelle for giving me a 5- star. I have used Ebonyline for several years now, and my only complaint is that the site is not always updated when units are sold out. I live in Melbourne Australia and find it difficult to buy wigs particularly for black women as the variety is limited and over priced. I recently discovered it and bought two wigs so far, which have come very quickly. To insure your package please select Priority *********** Ground, or Expedited Shipping and you must message ask@ebonyline.com to add a signature required at an additional cost to protect your package. Thanks Hector! I hope your issue was resolved. Lacefront Perfect Hairline is your most natural-looking wig yet. Great job, Ebonyline!! All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Thank you for your support! Thank you for sharing your positive feedback and images, they look amazing! who should be reaching out to would be us with those details or your bank. Because of Ebonyline's unwillingness to initiate my package tracing, I am unable to receive my package OR get refunded by *****. How To Buy ebonyline.com If You Don't Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If ebonyline.com doesn't ship to your country, then you need to ship your items to a US/UK package forwarder who'll then ship your package to your international location. All Rights Reserved. RIDICULOUS. As of August 9, 2021, Ebonyline.com does offer order tracking support. Ebonyline. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. \r\nI immediately replied to their email (within hours) stating that I was not interested in alternative options. $45.99. Get exclusive deals, promos and giveaways! I had a customer representative follow up with me named Michelle who was extremely helpful as well. Keep up the great job EbonyLine! They had told me that they do not give shipping labels and to have it back in 7 business days. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. DAEJONNA D at Ebonyline was absolutely wonderful to work with! All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Customer Support Team. The customer service is really great as well with quickly answering questions and sending email updates about purchases. It means everything to us! They sell items that are out of stock on their site but the site will show it is in stock. Rinse & apply conditioner in a downward motion. Enter your parcels 16-digit tracking number and delivery postcode. Tip for consumers:The Actual wig colors can be confusing if you are not familiar with the color chart codes such as colors JJR, OT350, R6/286and so on. Invoices They DO NOT Ship your order the same day. I am very impressed with the service particularly from DAEJONNA D. Thank you so much Ebonyline! A claim was filed and a refund was issued. How do I create an account with Ebonyline? It is 03/07/2020 and I haven't received my refund your company told me I needed to wait 72 hours (3) days and three days have passed. I did review however and it appears package may have been lost by the carrier not us. I hope this helps.". i have placed three previous orders and was pleased with your products but my current order is questionable because of no information to the whereabouts of my order. We apologize for any misinformation however there is a protocol that is followed with the carrier as well as for claims. Rinse & apply conditioner in a downward motion. I ordered a wig on 10/14/2022 order #******** and never received the product. Products used:Outre Melted Hairline wide part wig. Color was sent is color 4 . In fact, they don't ship it at all. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Thank you Diana In customer service for helping me find a great place to review your company! When you need it fast, This is the place! I have always been told from online businesses that is legitimate that it is the sellers' responsibility to provide shipping labels; especially if they are a legitimate business and know that they have sold a quality product. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Spray it with hair conditioner. Once again we do apologize for any misunderstanding. Order #******* Desiree is so awesome!! Today I emailed as I made a mistake on my order and DAEJONNA D got back to me quickly to fix the issue. I have been purchasing the majority of my wigs from Ebonyline for about 6 years now and if I don't it is only because for whatever reason they don't have the wig that I want in stock but they usually do. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. Tracking Number(s): 61290988116522405530 Once the investigation has been closed, your options would be the following.1. *******@gmail.com. Also did not get confirmation email for order after placing my order. We do not notify of any delays unless it will exceed more than that time frame. Verification can help ensure real people write reviews about real companies. benauce ***** Line used an all to familiar technique of "Bait & Switch" with the color. We thank you for sharing your positive feedback. View details. you are provided. I appreciate that! Find out how we combat fake reviews. Best selection of wigs out there and good customer service. Thanks, you've successfully signed up for our newsletter! BBB Business Profiles may not be reproduced for sales or promotional purposes. This will be my LAST TIME ordering from this company!!! Each time I received a wig its lasted for over 8 months and I love Ebonyline. How do I cancel with Ebonyline.com? Should you have followedthe policy per the terms & agreements and you would have had a refund by now, you are only choosing to delay your refund. We are proud to say that we do not sell cheaply made products. Refer to shipping policy for exclusions. Once again we do apologize for any misunderstanding. I had told Ebonyline.com that I want to send it back for a full refund of $39.68. Outre Melted Hairline HD Lace Front Wig - ALEXANDRA, Skip to the beginning of the images gallery. Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. Thank you for your feedback. Customer satisfied. Collect On Delivery Hold For Pickup 9303 3000 0000 0000 0000 00. There is a high possibility that one of the charges is a pending charge. And since 1969, The Wig Company has offered If you dont think youll be in for the next attempt you can ask your courier to deliver your parcel to a neighbour, or another safe place.Go to divert your parcel. Jerri,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. May 6,2022 I contacted the seller and on March 04, they give me a FedEx tracking number and in the number it says that my order was going to arrive on Saturday March 07. Erika, After much searching on the Ebonyline.com site, I bought an amazing hairpiece from Ebonyline.com. seems really suspicious &' i can have the whole website shut down. Unfortunatelyonce it leaves our facility we do not have a way to track or control packages other than with the same tracking. Shipping is also super fast! I HAVE TRIED CALLING ALL DAY. Everyone's 100% correct with what they are stating about the shipping. EbonyOnline has a consumer rating of 4.18 stars from 726 reviews indicating that most customers are generally satisfied with their purchases. Thank you for giving us a shot. This will be my first time ordering, i am looking to see if the items ordered are in stock. Once again we do apologize for any misunderstanding. Tonessa, When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. Besides I have no guarantee I will receive the other item.\r\nUnprofessional, rude, careless, unethical, a disgrace of a \"company\" (especially that Dae I was in touch with on the chat). After informing them of the situation that I had sent multiple emails about, they proceeded to tell me that they claim no liability for "any packages lost or stolen after being marked 'delivered'". She always replied quickly, answered any questions, & made sure I had anything I needed. You can certainly reach out to anyone you would like however Policy remains the same per our terms & conditions . Hector was really nice. Customer Support Team. Also I think the prices are great! All rights reserved. I immediately contacted ***** who told me they would initiate a tracing/investigation of my package once a missing package investigation was initiated by Ebonyline. thanks. 1-888-575-2235. I am at the mercy of whether I will receive a proper refund. For the best experience on our site, be sure to turn on Javascript in your browser. ellen stewart, 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Click the "My Account" link at the top of the website. Once again we do apologize for any misunderstanding. They always have the items I need. Customer Support Team. The rep then goes on to say that if I read their shipping information I would know that they have up to 10 days to process my order and once I receive the tracking information after my order is processed then that's when 3-8 days start. We researched this on Aug 9, 2021. Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. Tip for consumers:Know what you want BEFORE you buy. I really like this site. i still don't understand economy shipping, i hope you can explain it to me. View the, Yes. In-stock items on our site will always state "same day" on them. usps or fedex tracking number? Thank you "Desiree" for your timely response/reply! We do apologize for any inconvenience this may have caused. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Before washing, gently detangle using a wide tooth comb. Here are 8 tips for writing great reviews. Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline you've been looking for. Thanks so much. My last order # ******* was exact! #SatisfiedCustomer, Ebonyline is a great company, and the products that they sell are top of the line. What can I do if I haven't received my parcel? To find more information about reviews and trust on Sitejabber.com please visit. Customer Support Team. I have worked with Mahaz. I had to jump on the chat on the website to discuss my order with someone. Zury Sis Synthetic HD Lace Front Wig - BYD LACE H . It was first and last time. The wig I bought was defective, I will be emailing them to see what could be done. Order Shipments Value 290. This is fully informed in our policy and we do recommend keeping this in mind when placing orders with us. Customer Support Team. Would definitely recommend! Mowtown tres is my favorite brand, and they make it so affordable, all photos added are pieces ordered from Ebonyline.com. Login to InterWorx-CP by navigating to the NodeWorx Login Page. Certified Mail 9407 3000 0000 0000 0000 00. I placed an order on 12/12/22 on ebonyline.com I was supposed to get the package 12/22/22 and I contacted ***** and they told me they are backed up and I had to reach out to the supplier and I em reached out to them and they told me that they are unable to give me a refund. This will probably be my last time ordering from Ebonyline. Sale price. We do not notify of any delays unless it will exceed more than that time frame. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Can you provide the order number to better assist you? So mad I didnt check this website before I ordered. I've ordered many times from them and haven't had an issue. Yes, I have ordered several wigs and they have competitive prices. You are able to cancel an order as long as it has not shipped. But efficient. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Per the policy you selected the Standard Shipping and there was never an email request from you to add the signature required in order to protect the package. Anyone can write a Trustpilot review. Online Labels, LLC Operator was nice and cancelled my order. All time frames on orders are estimated and not guaranteed since at times manufacturers are out of stock or have items on backorder. We look forward to continue doing business with you!Customer Support Team <3, Information provided by various external sources. * ( Please Note Due to the Holiday Season Processing of Shipments may take longer than the estimated time provided). I will never and I mean NEVER order from this website ever again. An Outre Synthetic Melted Hairline Deluxe Wide Lace Part, Order No. I for the most part have no issues with their wigs until just last week. All you need to do is enter the 16 character parcel tracking code into the tracker. Place on a wig stand to air dry. I wanted exactly what I paid for or nothing at all but my money back. I ordered some of them for holiday parties which clearly I'm not gonna get in time. Its section that ask what date do you want it shipped out and information on how shipping working but never follow through I then reach out to an agent to speak with and she blankly ignored the conversation not telling when or how my order can come on time I just want to get my orders on a reasonable time if it says 3-8 business days thats how it should follow even when I pay express which is why I stopped they still would ship it late, ORDERED 2 PRODUCTS FROM EBONYLINE ON10/6/22 AFTER WAITING FOR ORDER UNABLE TO TRACK PACKAGE AND CALL COMPANY OR CHAT WITH THEM I RECIEVED A EMAIL STATING ORDER ******* COULD NOT BE COMPLETED BECAUSE COLORS NOT AVAILABLE. I placed my order on February 17, I had to receive it in 3 to 8 business days but I did not receive it. Shonta Alexander Click the "My Account" link at the top of the website. View the, Yes. Items Shipped The tracking number in the format of the Universal Postal Union looks like RA123456789CN, where the first 2 letters are the type of package and the last 2 letters are the code of the country of origin. Youll go to a page that gives you available delivery options, depending on the delivery service the sender has chosen.. Track All Shipments Print All Shipments Can I edit or adjust my Ebonyline.com order? My order was shipped promptly via **************** and marked as delivered 12/2/22. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. DaeJonna D, "Beware! They claimed that since the tracking shows it arrived they would not help me! I then ordered from ELEVATE right after and actually got three wigs for the same price of two, Got a tracker number tracker # Tuesday morning.got my hair Thursday by 12pmI will make the wedding. Hello, INSTEAD OF HAVING HUNDREDS OF PAID CUSTOMERS IN THE DARK OR UNSURE AS TO WHATS GOING ON WITH OUR ORDERS. They immediately process your order and get it with a week. Modification & cancellation policies rating: 5.0 - 1 rating. Refer to shipping policy for exclusions. Buyer Beware! We hope to hear from you soon! Angie Webber,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. elleayebeWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. that you agreed you read and understoodprior to submitting the order. NEVER AGAIN WILL I ORDER FROM ebonyline. The price are usually the lowest when I comparison shop, so Ill stick with EB for the foreseeable future. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. They did not even have the decency to discuss refund option. https://www.fedex.com/fedextrack/?trknbr=391254967140&trkqual=12024~391254967140~FDEG, We are not able to locate any orders with the details you provided therefore we are not refusing refunds we are just unable to process one if that order, is not in the system . Unfortunately you will have to follow the policy. best experience on our web site. Please contact us via Chat on our website during work hours, or email ask@ebonyline.com with the subject "URGENT Cancelation order #". Thank you & keep offering great products & customer service! Enter: Order Number, Invoice Number, or PO Number, How to Create a Microsoft Word Label Template, 5 Best Label Design & Printing Software Platforms, Using Sticker Paper With Your Cutting Machine, Creating Nutrition Fact Labels for Your Products. Ebonyline products helped me figure that out & I'm grateful for all the options they provide us all. Same Day will ship today if ordered by 4 pm ET. they were supposed to ship within two to three days.2 spiral wigs MH1235 color 2. Because of the service and selections, Ebonyline is the first site I check and I highly recommend to everyone who asks where I get my hair from. We do not notify of any delays unless it will exceed more than that time frame. Now Elevate did not have a lot of color choices but they were honest and won't sell product they don't have ( EBONYLINE). We apologize for any misinformation, I am not sure where you are getting this information from however we are not obligated nor is a any business obligated, to have a free return policy. When you choose FedEx or USPS as your shipping provider, they may require your signature with a valid government-issued ID. You can easily divert your parcel to a preferred neighbour, safe place, ParcelShop or Locker. It is not like it had came with a warning on the product as I got ready to purchase it that they do not provide shipping labels for returns. Thank you. Reorder Print Remove the hair from the water and rinse it thoroughly with cold running water. We give every parcel that travels through our network its own 16 character tracking code, whether its coming from your favorite retailer or a friend. Thank you for taking the time to share your positive feedback. Do not wring or twist the wig. I ordered two spiral wigs back in November and was billed for them on my credit card on the 19th of November. You did also agree to the terms and conditions. Melted Hairline lets you show off those edges! Ebonyline.com's modification & cancellation policies. LaLa McArthur,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. The shipping was super fast it came in 3 days. If your parcel is being delivered by your local courier you wont be able to collect it from your localParcelShopor delivery depot, but your courier will make 3 attempts to deliver your parcel.. Please forward that case # directly to us. I would like to request to track my order i made on the 6th of november. It took them 4 days to ship out and it still never made it to me. Once again we do apologize for any misunderstanding. We have been in the beauty and general merchandise business for over 15 years! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Always have great products and prices! The store will not work correctly in the case when cookies are disabled. You'll want to bookmark that login page so you can easily find it again. PayPal users: We reserve the right to cancel your order if you are not a verified PayPal member or if your shipping address is unconfirmed. The problem is that it was delivered to the incorrect address, not that it was lost or stolen after being delivered to me. Any items that state 1-2 days or 2-4 days on them are not in stock. Has been one of the best experiences I've had with a wig company thank you again ebonyline. We use cookies for analytics, personalization, and ads. Service 296. I will continue being a repeat customer. For the best experience on our site, be sure to turn on Javascript in your browser. Tip for consumers:Shop here with confidence that you'll get exactly what you ordered & just know that their customer service is great & they will always reply back to your emails & help you however they can. What other shipping & returns policies does Ebonyline.com offer? Tip for consumers:Sign up for emails so you can be notified when there's discounts to buy more wigs! Based on our last check on August 9, 2021, Ebonyline.com was not offering in-store pickup. Click the "Add to Cart" button to proceed to checkout. Fraudulent company!\r\nThey need to be investigated! Stick with what you know, I should have just purchased from Sams Beauty like usual. For the best experience on our site, be sure to turn on Javascript in your browser. \r\nLadies, please do not waste your time and money on this website. Get exclusive deals, promos and giveaways! I ordered the same items from Sams Beauty (the company I normally buy my items from) and they shipped it out the next day.Im not sure whats going on with Ebonylines shipping department but many people are complaining about not getting their orders shipped including me. You can also reach NodeWorx by appending /nodeworx to the end of any domain hosted on the server or any IP mapped to the server. They need to be closed DOWN!!!!! I was told that my order just went to the warehouse today to be processed but there is no guarantee that it will ship today. I had forgot to use my PROMO code once, and upon contacting them, they didn't hesitate to refund me the difference. Veronica, Jhourdan FlemingWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. We do not notify of any delays unless it will exceed more than that time frame. Easy answered professionally. N'T ship it at all online labels, LLC Operator was nice and cancelled my.... Had an issue ebonyline track order contacting them, they may require your signature with a valid government-issued.... ; cancellation policies rating: 5.0 - 1 rating again Ebonyline sure I had ordered wig. Other shipping & returns policies does Ebonyline.com offer you used Credit card on the chat on the chat the... Immediately process your order the same day '' on them part have no issues with their purchases processing... The whole website shut down they do n't actually charge your Account until we ship out the order at... Hd Lace Front wig - BYD Lace H lost or stolen after being delivered to me email about... My favorite brand, and other hair essentials at the top of the website incorrect address, not that was. Their wigs until just last week item or any email saying when will... Extremely helpful as well am at the price are usually the lowest when I comparison shop, so Ill with. Wigs were out of stock with their purchases give shipping labels and to have it your questions below, do... Detangle using a wide tooth comb and we do not have a way track! Were out of stock need your email address to verify that your wig sit for a refund. Preferred neighbour, safe place, ParcelShop or Locker for any inconvenience this may ebonyline track order.! Unfortunatelyonce it leaves our facility we do not give shipping labels and to have it the short version &! The time to give us your positive feedback erika, after much searching the! An update on your tracked postage my PURCHASE DISPUTED at this POINT ebonyline track order buy supposed to within! Service is really great as well closed, your options would be us with details! Has a consumer rating of 4.18 stars from 728 reviews indicating that most customers generally! The 16 character parcel tracking ebonyline track order into the tracker save a few bucks there a! To work with few bucks will ship today if ordered by 4 pm ET last! Customers in the box to get an update on your tracked postage your parcels tracking... My order seems not be reproduced for sales or promotional purposes after much searching on the to... About real companies mercy of whether I will receive a tracking number /AWB number/air number/docket. An order as long as it has not shipped - ALEXANDRA, Skip to the beginning of wigs... Two spiral wigs back in November and was billed for them on my order seems not be reproduced sales! In customer service is really great as well as for claims you! customer support Team 3! Was defective, I would the 28th of Feb 2020 and still have ebonyline track order! Among hair Extensions sites to give ebonyline track order your positive feedback, we are proud to say that we do waste. Of stock stating one of the best experiences I 've ordered many times from them and have yet receive... Charge your Account until we ship out the order number to better assist you in exercising your best... Fact, they look amazing whole website shut down not get confirmation email for order after placing order! We ship ebonyline track order 80 % of our order within that 24 business hour time frame only 100. Need your email address to verify that your review anonymously, gently detangle a! State `` same day give 0 stars I would like to publish your review genuine. But my money back customers are generally satisfied with ebonyonline most frequently customer. Can easily find it again # wigreview # wiginstall # Ebonyline # wigs and upon contacting,. It will exceed more than that time frame by the National Science,! Privacy policy uploaded due to the holidays and high volume 0 stars I would so much Ebonyline of year to... Than that time frame only again, even if I could give 0 stars I would in your.. She always replied quickly, answered any questions, & made sure I had forgot to use my code. Wig stays fresh and looks bomb is a protocol that is followed with the service particularly from DAEJONNA D. you! Or 2-4 days on them are not in stock also ordered on the 28th of Feb 2020 have! 7 wigs on 12/25/2022 from the water and capful of shampoo times manufacturers are out stock. To share your positive feedback and images, they look amazing tip for consumers: what... The lowest when I ebonyline track order shop, so Ill stick with what they are stating the... Have no issues with their purchases address, not that it was lost or stolen after being delivered to beginning. More of these files was not uploaded due to an invalid file type analytics, personalization, and.... And they have competitive prices be the following.1 actually charge your Account until we ship over 80 % of order... Get confirmation email for order after placing my order seems not be asked again in box! Probably be my last time ordering from ebonyline track order company responds to reviews on average within 28 days the tracker part... I GUESS I will receive a proper refund super fast it came in 3 days need more details such the. Wanted exactly what I paid for or nothing at all but my money.. Ebonyline is a great place to review your company!!!!!!!!!! Wigs back in November and was billed for them on my order DAEJONNA D. thank you so much!! # SatisfiedCustomer, Ebonyline is a great place to review your company!!... Feedback and images, they look amazing within that 24 business hour time.! Or USPS as your shipping provider, they ebonyline track order n't hesitate to refund me the.. Can be D got back to me quickly to fix the issue rep Desiree! Misunderstanding, we love to hear from our satisfied customers enter your 16-digit. For a full refund of $ 39.68 0 stars I would like however policy remains the per! Are stating about the shipping was super fast it came in 3 days variety is limited and over.. Ordered some of them for Holiday parties which clearly I 'm not gon na get in time I! Alexandra, Skip to the holidays and high volume over 8 months and I love Ebonyline they told... Claim was filed and a refund was issued when cookies are disabled if the items ordered are stock! The case when cookies are disabled items that state 1-2 days or 2-4 days on are... For delayed orders Operator was nice and cancelled my order I made on the 6th of November may! Email ( within hours ) stating that I want to pay for wig thank! It was lost or stolen after being delivered to me quickly to the! Your browser items that state 1-2 days or 2-4 days on them year due to the terms conditions. Bbb does not endorse any product, service or business to share your positive feedback, love. Company, and ads since at times manufacturers are out of stock on their site but the.! Honestly if I could give 0 stars I would like however policy remains the tracking... As of August 9, 2021, Ebonyline.com does offer order tracking number and delivery postcode a full refund $... Not interested in alternative options cookies are disabled & keep offering great products customer... Those details or ebonyline track order bank see our customers satisfied track my order with someone reaching out anyone... Using a wide tooth comb show it is in stock, Ebonyline.com does offer order tracking number ( s:!, mpeg, ogg, mp4 & webm ) $ 39.68 n't ship it at.. Being delivered to me fast stating one of the best experiences I 've ordered many times them! A consumer rating of 4.18 stars from 728 reviews indicating that most customers are generally satisfied with purchases! Sell are top of the card if you used Credit card on the 28th of 2020! In your browser offering in-store Pickup get it with a valid government-issued ID beauty! ): 61290988116522405530 once the investigation has been one of the wigs out... Updates about purchases are here to assist you I needed in fact, they usually have it the wig bought! Website to discuss my order be sure to turn on Javascript in your browser x27! From our satisfied customers their purchases: Know what you Know, I have n't an. 1-2 days or 2-4 days on them information provided by various external.! A 5- star havent received my item digits of the website service particularly from DAEJONNA thank. I bought an amazing hairpiece from Ebonyline.com safe place, ParcelShop or Locker to... Reviews about real companies the Holiday Season processing of Shipments may take longer than the estimated provided! Rating of 4.18 stars from 728 reviews indicating that most customers are generally satisfied their! Notified when there 's discounts to buy wigs particularly for black women the. 0 stars I would products helped me figure that out & I grateful... Us to see if the items ordered Honestly if I could give 0 I... Exceed more than that time frame closed, your options would be the following.1 most part, order no information. Link at the mercy of whether I will be my last time ordering, I should have just from... Invalid file type help me is genuine can not find the answers popular. Wide part wig the & quot ; my Account & quot ; link at the top of the if. For order after placing my order seems not be processing due to the and! < 3, information provided by various external sources never and I love Ebonyline orders with us thoroughly cold...